Chat Support HEADDESK

Following is a chat support log. Names and formatting have been changed for privacy, but the content itself is presented as it was originally written. This just goes to show that not all herps and derps are users' fault.

• User: I have 2 questions one about classes and one about [url redacted]
• Help Desk: akright lets here those two questions
• Help Desk: are you there
• User: yes sorry im also at work
• Help Desk: okay whats ur two questions
• User: ok for the classes i was wondering if i got a "d" in a math class does that mean that i didn't get credit for it and that i have to retake the class
• User: and for [url redacted] how to i change what im going to school for because it says im going for nursing and im not im going for early education
• Help Desk: it depends on the instructor sometimes they give u half a credit with a d
• User: but do i have to retake it to go into a the next math class
• Help Desk: yeah you will have to pass that class
• User: so a d is failing? that kinds sucks
• Help Desk: yeah cause d is almost lieka f
• Help Desk: d and f are th lowest frades u can get
• User: ok