Wednesday, October 19, 2011

Sometimes the left and right hands want completely different things

  • Boss: I'd like you to do a review on this client's documentation.
  • Me: OK, I have to clear it with them first, but that should be fine.


...later...


  • Me: I'll be doing some review on your documentation to optimize it for our operations.
  • Client (manager): What do you mean you're doing revisions? I have it just the way I want it!
  • Me: Mostly just getting rid of redundancy and unnecessary information, as well as standardizing and cleaning up the overall organizational structure.
  • Operations Supervisor: Don't worry, I'll keep an eye on the process to make sure we're not losing any information.


...later...


  • Boss: Have you done your review yet?
  • Me: Almost finished with it. Just have to go over a few more things internally.
  • Boss: OK, be sure to keep the operations supervisor in the loop too.
  • Me: Yep, he's been approving the big changes as I go. I know the manager was nervous about it.
  • Boss: The Director of IT is here and happy to hear about the progress!

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