From actual call ticket:
Description Of Issue: Caller states he cannot get into Configurator. He notes that when he starts typing pw, it puts it in all caps, & then when he hits shift, it puts everything in lower case. He doesn't want to enter it in anymore, as it will lock him out. Caller notes this is not a big deal, but he was trying to change .......... price, but they can ring in another ............., & also, he might need to get in their later. Caller wants to know if there is a way to take pw option off from Configurator or not.
mATTHEW hONAKER ........... nO
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